refund policy

Thank you for shopping at Astrology.tv.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

INTERPRETATION

The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

DEFINITIONS

For the purposes of this Return and Refund Policy:

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Astrology.tv, 101 Convention Center Dr, Suite 810, LAS VEGAS, NV 89109-2009.
  • Service refers to the Website.
  • Website refers to Astrology.tv, accessible from https://astrology.tv
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.

YOUR ORDER REFUND/CANCELLATION RIGHTS

You are entitled to cancel Your Order within 60 days without giving any reason for doing so, although we may ask for your reason and feedback.

In the case of suspected refund abuse or fraud, we may initiate an investigation, the outcome of which will be in our sole discretion. We may refuse the refund and turn this information over to proper authorities, merchant processors, or channel partners to aid in their investigation.

The deadline for canceling an Order is 60 days from the date on which You purchased the Goods.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

* By email: [email protected]

* By visiting this page on our website: https://astrology.tv/contact/

We will reimburse You no later than 14 days from the day on which We receive Your order cancellation notice. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Upon refund, you will immediately lose access to the product in the members’ area, as the product will be returned. To restore access, you will need to purchase the product again.

CONDITIONS FOR REFUNDS

In order for the Goods to be eligible for a refund, please make sure that:

* The Goods were purchased in the last 60 days

We reserve the right to refuse refunds for any Goods that do not meet the above return conditions in our sole discretion. For digital products, no return of product is expected. We further reserve the right to refuse any refund request if We deem You to be a source of frequent, habitual, excessive, or otherwise abusive or fraudulent requests in our sole discretion.

CONTACT US

If you have any questions about our Returns and Refunds Policy, please contact us:

Appreciations

  • ★★★★★
    Nice Video Site on the different aspects of the Sun signs. Very nicely laid-out, and really a great site to behold, and to look up later.
    Søren Es Algreen-Ussing
  • ★★★★★
    Wow that is surprising. I have never seen anything like that in my entire life!
    success
  • ★★★★★
    You're already spot on with your insights and advice, thank you so much for caring so much❣
    Kimberly Faith Sinks Mitchell
  • ★★★★★
    If you’re not too sure, if you wanna take the chance with Kelli Fox, I would highly recommend her because she’s very accurate and she’s very compassionate.
    Mercy
  • ★★★★★
    Immense ALWAYS true and factual to my feeling EVERYTIME not like a vague newspaper in depth loving, caring personal please try you'll see 🙂 😊
    Claire Margaret Robertson
  • ★★★★★
    Great guidance!
    Brandy B
  • ★★★★★
    Thank you for these emails.
    Brandy B
  • ★★★★★
    It is always interesting to read the predictions you send me. I really enjoyed everything I read. Keeping me up to date, thanks.
    Jean Paul Quenneville
  • ★★★★★
    Yeah. I love everything that I've seen. I'd like to see it all.
    Paul
  • ★★★★★
    Interesting information.
    Brandy B
  • ★★★★★
    Fantastic '' and so accurate. Many thanks to you, Kelli
    Tom Dawson
  • ★★★★★
    Love it.
    Brandy B
  • ★★★★★
    Always informative and accurate. Cheers
    J.D.A.
  • ★★★★★
    Thank you so much 💖 💖
    Meenakshi
  • ★★★★
    Thank you!
    Sweeti Patel
  • ★★★★★
    Thanks and God bless.
    ma. celi
  • ★★★★★
    I want to thank you for my free reading. I don't quite understand a lot of it, not yet, at least. It was amusing to me and got me really interested. Thank you for my reading. I do appreciate it.
    Theresa Brown
  • ★★★★★
    I'm very new to this but very interested and believe in my sign as a Scorpio. Thank you for the reading, I hope to hear more.
    Theresa Brown
  • ★★★★
    Wonderful!
    Marilu Rodriguez
  • ★★★★★
    I very much appreciated the wonderful guidance I got from the team at such a critical moment in my life. I would be lost - it truly does take an entire community to raise a soul to its highest vibration! :)
    Asok
  • ★★★★★
    Thank you. I am so grateful for this app.
    Diana McIntosh
  • ★★★★★
    Extremely grateful for the amazing app. 😍 Thank you. 😊
    Diana McIntosh
  • ★★★★★
    ACCURATE AND ON POINT. It confirms I am hearing and trusting my intuition.
    Dallas
  • ★★★★★
    Thank you, you make my day.
    Joanna
  • ★★★★★
    I'm learning who Kelli is, but I feel like she knows me already.. like she's invested the time to learn my story and understand who I am.. I've never had so much insight delivered since I was a child.. thank you, Kelli!
    Jared Bownds
  • ★★★★★
    Thank you so much for these important messages!
    Ildiko Aczel
  • ★★★★★
    Kelli you are just amazing…how to unravel what the stars have in store for us, accurately, live on our Zoom call every week. Thank you so much 😎
    Valerie-Anne
  • ★★★★★
    Thank you so much you have made me feel so better this morning💫⭐️
    Nicola Bonner
  • ★★★★★
    Kelli you are a gifted astrologer!!!! Thank you for making such a big difference in my life!!!
    DR LAVANYA SESHASAYEE
  • ★★★★★
    I really enjoy reading my horoscope every day that you do. Gives me an idea of what I'm doing. Thank you.
    wendy
  • ★★★★
    Spot on!
    Fiona
  • ★★★★★
    She is very accurate in her readings and predictions.
    Susana
  • ★★★★★
    Everything you said was right thank you.
    Denise Briggs
  • ★★★★
    Thanks for your time and insight. Tell me more!
    Annq
  • ★★★★★
    Wow fantastic 😊😍 Reading is accurate 🙂
    Zenen Respecia
  • ★★★★★
    I love you on YouTube.
    Katasha
  • ★★★★
    Thank you.
    Yoshita
  • ★★★★★
    Exceptionally very accurate and mind blowing job done by you. You are really a great personality.
    Madhav Gupchup
  • ★★★★★
    Thank you, Kelli. Always on point...accuracy is important thank you for your emails too...guidance.
    Gina
  • ★★★★★
    Thank you.
    Mary Jane
  • ★★★★★
    Thank you to Kelli, she is a beautiful soul. The world needs you and so do I.
    Shelley
  • ★★★★★
    Love this network!
    Peter
  • ★★★★
    Ms. Kelli Fox you are a lady to appreciate and giving in your comments. Much to respect and admire you.
    Abdiel Miguel Vivancos
  • ★★★★★
    Thanks, you nail it on the head every time.
    Marquita
  • ★★★★★
    Thank you very much Ms. KELLI for guiding me. Your prediction for me, SCORPIO is truly accurate. More power to you. GOD BLESS US ALL. Papa Ogie
    Onofre Lorenzo Lansangan
  • ★★★★
    Calm, cool, collected and respected by me.
    Yours truly Terry Moss
  • ★★★★
    Thank you, Kelli. The way you describe the emotions for the day are 100% on the mark for that time.
    Sherry COBB
  • ★★★★★
    Five stars. Im very grateful for the time invested and hard work done on these reports. Thank you all who are involved.
    Kayla Y. CLOLINGER
  • ★★★★★
    You are the most thorough and giving astrologer! What a great gift you have and how amazingly generous you are to share your skill with us all! Wishing you many blessings always! 🌈💛✨
    Stella
  • ★★★★★
    Kelli Fox, please accept my profound gratitude to share your knowledge and guide me to become better person and encourage me to create a world of PEACE LOVE & ART.
    Eugenia Luca
  • ★★★★★
    Thank you very much off all your emails and efforts, it always puts a smile on my face and everything you say always seems to resonate with me and what's going on in my life at that time 😊💕 🙏
    Matthew Martin Ogden
  • ★★★★★
    I am so happy our paths crossed. Your knowledge of astrology is overwhelming. I look forward every day to read my horoscope. Thank you Kelli!
    Sue Folkner
  • ★★★★★
    Thank you Kelli, you are helping me in a tremendous way to not only understand myself better but to communicate with everyone in a much easier way.
    Rebecca
  • ★★★★★
    Thank you Kelli, you help me big time, you say what I deep inside know but now it comes rapidly to the surface and that's great!!!
    Eric Rutten
  • ★★★★★
    It is not easy to understand yourself and others. Thanks for your readings.
    Clement
  • ★★★★★
    Thank you great reading xx
    Shayma
  • ★★★★
    Thank you! You were right on point with my life at this time.
    Eileen
  • ★★★★★
    Thank you so much for your insight. I'm going to keep riding this beautiful journey, 😊 love and light ❤️
    Carrie
  • ★★★★★
    Thank you for this reading, it helps me to know when are my stronger days and when to take cover.
    Arusha
  • ★★★★★
    Thank you for offering your free zoom on Exploring Your Unconscious Feelings. I've dabbled in astrology for 40 years & have not yet encountered this information.
    Fawn
  • ★★★★★
    Thank you for offering your free zoom on Exploring Your Unconscious Feelings. I've dabbled in astrology for 40 years & have not yet encountered this information.
    Fawn
  • ★★★★★
    Thank you for offering your free zoom on Exploring Your Unconscious Feelings. I've dabbled in astrology for 40 years & have not yet encountered this information.
    Fawn
  • ★★★★★
    Kelli seems to know what’s happening in my life - shining a light down a path that is not always visible to me. She is a gentle & compassionate guide.
    Pamela Templin
  • ★★★★★
    So true!
    Esmerelda Louw
  • ★★★★★
    Thank you for the advice. I'll try it out this week and get back to ya on the horoscopes. Thanks again!!
    Mitchell
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